Introduction to Exam Pack 70-272
Configure and Troubleshoot Internet Explorer
Customizing Internet Explorer
Configure Office Applications
Customizing Office Applications
Configure and Troubleshoot Outlook Express
Customizing Outlook Express
Configure the OS to Support Applications
Resolving Issues Related to Usability
Troubleshoot Network Adapter Problems
Troubleshoot Remote Access Problems
Troubleshoot Problems Caused by ICF
Troubleshoot Locally Attached Devices
Troubleshoot Security Permissions
Identify and Respond to Security Incidents
Manage Application Security
Service Pack 2 Installation and Compatibility
Service Pack 2 New Features and Changes
