Introduction to Exam Pack 70-271

Attended and Unattended Installations of XP

Upgrade to Windows XP

Manage Access to Files and Folders

Connect to Local and Network Print Device

Offline File Synchronization Management

Hardware Devices and Drivers

Configure the User Environment

Local Security Settings

Local User and Group Accounts

System Startup and User Logon Problems

Monitor and Analyze System Performance

Troubleshoot TCP/IP Issues

Name Resolution and Remote Connection

Troubleshoot Internet Explorer

Remote Desktop and Remote Assistance